Stress and conflict, particularly in the workplace, costs money, both to the organisation and to the individuals directly or indirectly involved. Today in organisations’, people are being encouraged to take significant responsibility for all aspects of their work.
The ability to cope with the highly stressful circumstances under which this group works depends to a very large degree on how well they are able to handle conflict and the anger directed at them. It also depends on the ability of individuals to identify the causes of stress, and manage stress, address its causes and avoid burnout.
This course handles the identification of stress, symptoms, causes and management thereof, as well as developing the skills of active listening, explaining (in simple and very practical terms) the concept of Transactional Analysis, anger manifests and how it can be handled
Established in the UAE since 2006 and tier 1 training provider to key prestigious government and corporate clients in the GCC.
- KHDA Accredited Training Provider
- Our workshops are delivered by subject matter experts and packed with Interactive group
exercises and discussions to ensure you fully understand the concepts not just memorize them
- The guarantee that we don’t compromise on quality; ensuring your decision to invest in your education is sound.
14 Professional Development Units and Certificate of Attendance